Blog

Intouch-IT Nominated for Business of the Year!

Intouch-IT recently received some very exciting news. The Gainesville Area Chamber of Commerce informed us that we have been nominated as a candidate for Business of the Year 2012 in the Best Business Expansion category! We are thrilled about the nomination, and we know that such an honor could not be possible without our amazing staff, our incredible local business partnerships, and the fantastic clients that we serve everyday.

Intouch-IT Partners with SPC International

Intouch-IT focuses not on just addressing client technology needs, but also evaluating client business processes to help determine what technology solutions are right for each business we work with. This is why we have now partnered with SPC International to provide training to our staff to increase our ability to serve our clients and partners in a way that increases their productivity.

Intouch-IT is Moving

We are excited to announce that we have officially outgrown our current space and will be moving to a new location (yet to be determined) within the next two months. This move will have a definite increase on our efficiency and will allow us to add more staff to our support center, increasing our response and resolution times.

Host a Love That Dress Party

If you are looking for an excuse to have a party, here it is! PACE Center for Girls of Alachua is currently seeking individuals interested in hosting LTD parties now through the month of August. Have fun with friends while collecting gently used women’s and girl’s clothing for us to sell during our Love That Dress event in September.

We are hiring for multiple positions

Are you looking for an opportunity to build a career in the technology service field? Do you enjoy working with a team and want to be a part of small but rapidly growing company? Want to work where your contribution will truly make a difference, where you are valued as an individual, and where there is opportunity for growth within the company? How about working for a company that is dedicated to being the best in support and service to small and medium businesses?

Intouch-IT is currently hiring for the following positions:

Senior Sales and Service Engineer
Support Center Technician (Level 1 and Level 2)
Service Coordinator
Preventative Maintenance Technician

If you or someone you know would like more information on any of these positions, please email for more information.

Jerry Harris, congratulations on your promotion!

We are so pleased and proud to announce that Jerry Harris has been officially promoted to Support Center Manager at Intouch-IT.

Jerry has been with us for a few years now and has become indispensable. In addition to be one of the most likeable guys on the planet, he is certified in Support Center Management and has been doing an excellent job of streamlining our processes and procedures which have had to be adjusted rapidly and efficiently as we have grown.

Intouch-IT growing…and growing.

We’ve got more staff! Our clients are keeping us busy, which is a good thing! We’ve added a new support center staff member which means we now have a team of 8 working hard to serve our clients.

Please join us in welcoming Fernando Ruiz. Fernando is our newest team member and will be working in our Support Center.

Cloud Computing Myths

We are helping more and more clients migrate aspects of their businesses to the cloud and as we do, we are realizing that there are a lot of misconceptions about what the cloud is, how it can be useful, and when it is and is not appropriate. Mike Remer found this article on cloud computing myths and wanted to share this with you.

Are You A Slave to Your Email?: 9 Tips To Get Back In Control

Feeling like the majority of your day is spent sorting through, responding to, or being interrupted by your email? It’s time to reign in that email monster and get it working for you rather than against you once again. Imagine the glory of it all when you open up your email box to find it (queue the trumpets) empty!

Here are some tips I've compiled that will help you get back in control of your inbox:

 
Utilize filters.