Improving your business’s on-hold strategy with VoIP
For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging […]
Microsoft Loop in Outlook and Teams: Streamlining communication and productivity
Microsoft Loop is a new tool that allows you to streamline your team’s workflows and make collaboration more efficient without switching between different apps. By using Loop in Outlook and Teams, you can keep all your conversations, files, and tasks in one place. In this article, we’ll show you how to use Microsoft Loop in […]
Help Your Business Thrive With Co-Managed IT Services
Over the past few years, awareness about IT services has significantly increased. Businesses of varying sizes recognize the need for and importance of utilizing IT services to protect sensitive data, keep day-to-day operations running smoothly, increase productivity throughout various departments and stay up-to-date with the most recent technology trends. Without IT services, companies put themselves […]
Simple speed hacks to boost your Chrome browser
Google Chrome is the go-to browser for many users because of its user-friendly interface and robust features. However, some users have reported that Chrome can be slow and unresponsive, making it frustrating to use at times. If you’ve experienced such issues, don’t worry, as there are several speed hacks that can help you speed up […]
Staying afloat: The importance of a business continuity plan for SMBs
As a small- or medium-sized business (SMB) owner, you understand how challenging it can be to keep your company afloat. While you may have a solid business plan, unexpected events such as natural disasters or cybersecurity threats can disrupt your operations. This is where a business continuity plan (BCP) comes in. In this article, we’ll […]
Hassle-free login process with Windows Hello in Windows 11
Logging in to your Windows 11 computer can be a hassle, especially when you have to remember and enter a complex password every time. Windows Hello is a solution to this problem, as it allows you to log in with a simple biometric authentication method such as facial recognition or fingerprint scanning. In this article, […]
How to enhance your company’s BYOD security
Bring your own device (BYOD) is a trend that has grown in popularity because of the convenience it offers employees, but it also presents a serious security risk. If an employee’s personal device is not appropriately secured, it can become a potential entry point for attackers to gain access to sensitive corporate information. Therefore, it […]
Transform your healthcare practice with online scheduling
As the healthcare industry continues to evolve, so do patient expectations. Aside from receiving high-quality care, patients now also expect convenient and hassle-free experiences when scheduling appointments with healthcare providers. You can easily exceed these expectations with an online scheduling system. An online scheduling system is a web-based software application that allows patients to schedule […]
Easy solutions for common networking problems
Network errors can be frustrating and can disrupt your productivity. They can be caused by a variety of factors, including hardware failures, software bugs, or problems with your network configuration. In this article, we will discuss common network errors and provide tips on how to fix them. Error 404: Page Not Found Error 404 is […]
Here’s how to fix the most common VoIP issues
A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]