High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]
Many of us herald our abilities to multitask these days, citing our computers, smartphones and the like as the tools that help us get things done. Our constant access to email and the internet allow us to always stay connected and receive updates regarding important information every moment of our day.