Cyberattacks have been challenging the law industry for almost a decade now. Law firms may not have cash lying around their offices like a bank, but they attract cybercriminals just the same due to the trove of valuable client information they amass — case strategy information, business data, patents, copyrights, and many more. According to a Law.com investigation, more than 100 law firms across 14 states have reported cases of data breach since 2014.
Don’t be a statistic. Here are four tips to raise your law firm’s cybersecurity to the next level.
#1 Assess your cybersecurity with a lawyer’s mindset
In the webinar, “What Clients Want: Cybersecurity Requirements You Never Dreamed Of,” moderator Jill Rhodes emphasized that lawyers tend to be intimidated by cybersecurity because they’re not technology experts. This is why some law firms opt to hire tech experts for their cybersecurity, which doesn’t always work because assessing a law firm’s data security requires knowledge in governance, staff management, and the firm’s highly specific (and often confidential) policies.
Instead of letting a tech expert take over your entire cybersecurity, partner with an advisor who can walk you through the know-hows. This way, you will learn how to protect your technology and devise a far better strategy to resolve issues from a legal standpoint.
#2 Avoid insider threats
Thirty-four percent of data breaches involve insiders, said Verizon’s 2019 Data Breach Investigation Report. A simple server issue or an employee falling for a phishing attack can cause your firm data loss. Insider threats are often overlooked; if they remain undetected for several months, they will cause more problems that cost even more money.
To overcome this, train your employees regularly on how to avoid and mitigate the risks of phishing attacks. Also, employ multifactor authentication to make it more difficult for unauthorized users to access your data. There are also applications that can manage user access. This way, you can track who accessed your records, what time they accessed them, and what device they used.
#3 Keep your clients at ease
The amount of data your firm handles increases as your clientele expands, and with it, the greater the threats in cybersecurity. That’s why it’s important to maintain strict cybersecurity protocols. Lay down a step-by-step protocol and conduct simulations to make sure everyone knows what to do when the inevitable happens.
Also, be transparent with your clientele about your law firm’s cybersecurity practices. You’ll maintain your clients’ confidence and trust in you as a reputable services provider.
#4 Employ managed detection and response (MDR) services
Less than 5% of today’s businesses are using MDR services, but global IT research and advisory firm Gartner is confident that it will increase to up to 25% by 2024. This is because MDR services are crucial in mitigating cybersecurity threats and ensuring staff compliance. According to a 2019 Gartner report, MDR services can improve your company’s threat detection and incident response by providing around-the-clock threat monitoring.
Response experts can detect potential incidents, provide data on the scope and severity of an attack, give actionable advice on how to mitigate the risks, and initiate actions to contain the damage and to avoid similar incidents in the future.
If you need more information about cybersecurity in law firms, contact Intouch IT. Our cutting-edge technology and fail-proof tech solutions will keep cybercriminals at bay. Call us today!